Refunds & Returns
Last Updated: 10/16/23
At TJ Holdman, we take great care in creating our glass handbags, ensuring the utmost quality and attention to detail. Due to the delicate nature of our products and the time spent on their craftsmanship, all items are considered final sale, and we do not offer refunds or exchanges for reasons other than damage during shipping.
Damaged Items
In the rare event that your glass handbag arrives damaged, we are committed to making it right. Please follow the steps outlined below:
- Notification: Send an email to contact@tjholdman.com within 14 days of receiving the damaged item. In your email, include your order number, a detailed description of the damage, and clear, high-quality photos of the damaged item.
- Return Authorization: If your request is approved, we will provide you with instructions on how to return the damaged item. We will cover the cost of return shipping.
- Return the Item: Follow the provided instructions to return the damaged item to us. You will not incur any return shipping costs.
- Resolution: Upon receiving the damaged item, we will inspect it. Depending on the extent of the damage, we will either:
- Replace the damaged handbag with a new, identical handbag; or
- Issue store credit for the full purchase price, including any shipping fees, which can be used for future purchases on our website.
Please note that this refund policy is applicable solely to items that have been damaged during shipping. We reserve the right to reject any refund or exchange requests that do not meet these criteria.
Contact Information
If you have any questions or need further assistance, please contact us at:
TJ Holdman | Lehi, UT Email: contact@tjholdman.com
By making a purchase from TJ Holdman, you acknowledge and agree to the terms of this refund policy.
TJ Holdman
Inspired by a legacy of glass artistry, founder TJ Holdman brings an unparalleled passion for luxury and craftsmanship to every piece. Raised in a family of revered Glass Artists, TJ uses a connection to the delicate medium to create unique art.
With a profound appreciation for the cultural tapestry of Italy and a reverence for the time-honored tradition of crafting exquisite handcrafted treasures, TJ merges heritage with innovation. Each creation, an embodiment of devotion and dedication, reflects the timeless allure of Italy's artistic heritage.
Alongside his pursuit of visual artistry, TJ finds enjoyment in life's subtle pleasures. A lover of good food, he draws inspiration from the culinary world, savoring the delicate interplay of colors, flavors, and textures—a sentiment that resonates within his creations.
TJ invites you to experience the timeless collection "Essence,"— a culmination of a lifelong devotion to glass, heritage, tradition, and innovation.
Inspiration
Heritage
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Family Roots
Raised in a family of world-renowned artists Tom and Gayle Holdman, TJ has spent his life studying, practicing, and creating all kinds of art, including glass.
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Cultural Influence
TJ's passion for delicate hand-made goods is deeply rooted in his heritage, and each creation reflects th timeless allure of Italy's artistic history.
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Personal Journey
A lifelong creative, TJ has always sought to push the boundaries of art. That passion is what led to the creation of Essence, the collection of wearable stained glass.